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Use this comprehensive checklist to ensure your POS integration is ready for production use.

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Pre-Launch Verification

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API Configuration

  • API credentials are configured correctly
  • All API calls use HTTPS
  • API endpoints are accessible from your POS system
  • Error handling is implemented for API failures

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Customer Management

  • Customer registration flow is tested
  • Customer identification works with both mobile and email
  • Customer balance retrieval displays correctly
  • Customer profiles update correctly when called multiple times

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Order Tracking

  • Order submission includes all required fields
  • orderId values are unique and not reused
  • Order dates are in ISO 8601 format
  • Points are awarded correctly based on order value
  • Order tracking works for both new and existing customers

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Redemption Flow

  • Balance retrieval works before redemption
  • Hold Points API successfully reserves points
  • Order submission with hold reference completes redemption
  • Hold release works if transaction is cancelled
  • Redemption amounts are calculated correctly
  • totalPaid reflects discounted amount after redemption

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QR Code Support (If Applicable)

  • QR code scanning works correctly
  • QR code parsing extracts customerId and hash correctly
  • Hash validation works in Hold Points API
  • QR codes work with both mobile apps and virtual passes
  • POS scanners support digital screen QR codes

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Error Handling

  • Network failures are handled gracefully
  • Invalid customer IDs are handled
  • Duplicate order IDs are rejected appropriately
  • Insufficient balance errors are displayed to staff
  • Hold expiration is handled correctly

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Security

  • API credentials are stored securely
  • No API keys are exposed in logs or client-side code
  • HTTPS is used for all API communications
  • Hash validation is implemented for QR-based redemptions

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User Experience

  • Store staff can easily identify customers
  • Balance information is displayed clearly
  • Redemption prompts are user-friendly
  • Error messages are clear and actionable
  • Transaction flow is smooth and doesn’t slow down checkout

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Testing Scenarios

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Test Case 1: New Customer Registration

  • Register a new customer at checkout
  • Verify customer profile is created in Gameball
  • Confirm welcome bonus is awarded (if configured)

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Test Case 2: Existing Customer Purchase

  • Identify existing customer
  • Display current balance
  • Complete purchase without redemption
  • Verify points are awarded correctly

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Test Case 3: Point Redemption

  • Retrieve customer balance
  • Hold points for redemption
  • Complete order with redemption
  • Verify points are deducted correctly
  • Confirm new points are awarded on remaining amount

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Test Case 4: Cancelled Transaction

  • Hold points for redemption
  • Cancel the transaction
  • Release the hold
  • Verify points are returned to customer

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Test Case 5: QR Code Redemption

  • Scan customer QR code
  • Parse customerId and hash
  • Complete redemption with hash validation
  • Verify transaction completes successfully

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Post-Launch Monitoring

  • Monitor API response times
  • Track error rates and types
  • Review customer registration success rate
  • Monitor redemption completion rate
  • Check for duplicate order submissions
  • Verify point calculations are accurate

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Support Resources

  • API Documentation: Gameball API Reference
  • Support: Contact your Gameball account manager for integration support
  • Dashboard: Monitor integration health in your Gameball dashboard
Once all items are verified, your POS integration is ready for production use!