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Gameball POS Integration — v3

This documentation provides a comprehensive guide to integrating Gameball’s loyalty program with your point-of-sale (POS) system, enabling you to deliver a consistent and rewarding experience to your in-store shoppers—without requiring a mobile app or separate interface.
Whether you’re operating in retail chains, mall kiosks, or standalone stores, Gameball’s REST APIs enable seamless loyalty integration directly into your existing POS workflow.

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Integration Overview

By integrating Gameball directly into your existing POS workflow, you eliminate the need for third-party apps or additional overhead while giving customers a visible, valuable reason to come back. This integration guide will walk you through a modular, use-case-driven approach to integrating Gameball’s loyalty logic into your POS operations—complete with business context, implementation flows, example payloads, and backend reactions.

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What You Can Do

Integrating Gameball’s loyalty program with your POS system allows you to:
  • Register new customers or identify existing ones during checkout
  • Retrieve customer balance to display loyalty information
  • Reward purchases with points and campaigns in real time
  • Redeem points for discounts or gifts—seamlessly, securely, and quickly
  • Track customer events for additional engagement opportunities
  • Verify identity via secure QR codes or virtual passes (optional)

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Integration Guide

Getting Started

Learn about POS integration requirements and setup

API Setup

Set up API authentication and configuration

Customer Management

Register and identify customers at checkout

Customer Balance

Retrieve and display customer loyalty balance

Track Events

Track customer events and actions at your POS

Track Orders

Submit in-store orders to award loyalty points

Integrate Redemption

Enable point redemption at checkout

Track Referrals

Implement referral tracking and rewards

Go-Live Checklist

Verify your integration before going live

Migration Notes

Migration guide from previous versions

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Requirements

  • POS System: Must support API integration (REST API calls)
  • Network: Internet connectivity for API calls
  • Authentication: Gameball API key and secret
  • QR Scanner (Optional): For QR code-based customer verification

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Key Differences from Mobile SDKs

Unlike mobile SDKs, POS integration:
  • Uses REST APIs instead of native SDKs
  • Requires server-side API calls from your POS backend
  • Focuses on checkout workflows rather than app experiences
  • Supports QR code verification for customer identification
  • Enables real-time point redemption during checkout