What is the Weekly Engagement Report email?
Gameball sends you that report so that you can take a quick look at the overall progress of your configured loyalty program. Here is the information that you will find in the email:- General Activities: Includes your customers’ data like the newly enrolled customers, overactive customers, and the number of referred customers.
- Points Activities: The total points that all customers have accumulated, and your customers’ total number of points redeemed by your customers.
- Programs Activities: Include information about the customers’ interactions with your configured programs, such as:
- The number of customers who tiered up.
- The number of customers who completed new reward campaigns.
- The number of referrals.
- The number of customers who have purchased rewards.
- Current Total Enrolled Customers: The total number of customers who joined the loyalty program, including the inactive ones.
How to change my communication preference regarding the weekly report email?
From the left bar, click Settings, then Profile Settings.
- Disabled
- Enabled
How to change the frequency of receiving the engagement emails
If you do not want to unsubscribe but would rather receive the report less frequently, go to Settings > Admin Settings, then General.
- Weekly: Set by default. The report includes your program performance during the past week only.
- Monthly: Choose to receive the email every month. The report will include your program performance over the past month.