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ShopifyPro & Guru
Checkout app blocks are available for Shopify Plus customers only.
Display redemption options at checkout
Elevate your customers’ checkout experience with Gameball’s Redemption Options Dropdown. This feature simplifies the process of redeeming loyalty rewards, enabling customers to explore available options, choose their preferred reward, and apply it seamlessly to their purchase. Benefits:
  • Boost Reward Usage: Offering multiple redemption options at checkout motivates customers to redeem their points, increasing overall utilization.
  • Increase Customer Satisfaction: Giving customers the flexibility to choose rewards that fit their preferences enhances their satisfaction and loyalty.

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Prerequisites

1

Shopify Plus

This feature is exclusively available to merchants on the Shopify Plus plan.
2

Updated Shopify Theme

Your Shopify theme must support app blocks. Without this, the option to add the Gameball block won’t appear in the editor. Learn more.
3

Enable Gameball Embed Block

Go to the Theme Editor in your Shopify admin. Select App Embeds from the left menu, search for “Gameball,” and toggle it on.
Enable Gameball embed block
4

Activate the "Redeem Points" Program

Ensure that at least one redemption option is available, including flat rate rewards if required.
Activate redeem points program
5

Activate Gameball Program

In the Gameball dashboard, make sure the toggle at the top-right is activated. Once this is enabled, you’ll be able to add the Gameball block.
Activate Gameball program

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How to Install the Block

1

Navigate to Onsite

In Gameball, navigate to Onsite, click Customize.
Navigate to Onsite customize
2

Open Theme Editor

You’ll be redirected to Shopify’s Theme Editor.
3

Add the App Block

In the editor, navigate to Add App Block > Apps and search for “Checkout redeem dropdown menu”.
4

Save

Add the Checkout redeem dropdown menu app block to the checkout page and click Save.
Install checkout redeem dropdown menu block

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How it Works

  • Guest (Not Logged-In) Customers: For customers who are not logged in, the extension will prompt them to sign in to access their points balance and redeem rewards. Without logging in, you won’t be able to view or use your points at checkout.
    Guest customer redeem dropdown view
  • Logged-In Customers: When a logged-in customer reaches the checkout page, the extension will automatically display, allowing them to view their points balance and choose a reward in exchange for points.
    Logged-in customer redeem dropdown view
  • Redeeming Points: After selecting a reward and entering the desired number of points, the customer clicks ‘Redeem’. Gameball will then deduct the points from the customer’s balance and automatically generate a discount code, which will be applied to the order.
    Points redeemed via dropdown
  • Error Handling: If the discount code cannot be applied due to specific conditions (e.g., minimum order value not met, restrictions on combining discounts, or other advanced rules), an error message will appear, explaining why the coupon cannot be used with the current cart.
    Redeem dropdown error message

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Customization

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Style Customization

The checkout extensions have no style customization options. However, you can customize its position by simply dragging and dropping it to your desired location on the checkout page.

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Content & Translation

In the Gameball Dashboard, go to Widget > Content. Under the Onsite tab, edit the text and customize it for supported languages.
Content and translation settings

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Important Notes

The Redemption Options Dropdown will automatically hide if:
  • The rewards program is deactivated.
  • The customer is excluded from the program.
  • The account is not on a supported plan.
  • No redemption rules are configured.

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Frequently Asked Questions

If the customer redeems points but does not use the generated coupon immediately, they can access the coupon later through the widget. The coupon will remain available for future use, but it cannot be reverted to points.
The dropdown will automatically hide if your plan no longer supports the feature.

Embed Points in Customer Profile

Display customers’ points balances in their profiles.

Display Potential Points on Product Pages

Show potential points directly on product pages.