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Unlock the power of referrals with Gameball’s intuitive widget. Customers can easily refer friends and earn rewards by sharing their unique referral links. This guide outlines how customers can use the Gameball widget to access, share, and track referrals, while also highlighting the experience of referred guests.
Once the referral program is activated on your platform, customers can access the referral tab within the Gameball customer widget to begin referring friends.

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Customer Experience: Referring Friends

1

Navigate to the Referral Section

After opening the Gameball widget, customers will find a dedicated Referral section. This section highlights the benefits of the program for both the customer and the referred friend.
Referral Section
2

Access the Referral Link or Code

Each customer has a unique referral link/code located within the referral section. Customers can simply click to copy this link/code and share it with friends across their preferred platforms.
Referral Link/Code
3

View Earned Rewards and Coupons

Customers can also view the coupons or rewards they can receive for their successful referrals. These appear clearly within the referral section of the widget and can be accessed at any time to check reward details and usage status.
Referral Rewards
4

Track Referral Progress

Customers can monitor how their referral link performs by viewing the number of completed referrals and the corresponding rewards earned. This transparent tracking encourages continued participation in the program.
Referral Progress
5

Explore Referral History

The referral section also displays referral history, allowing customers to view both completed and pending referrals. This helps them understand their current status and progress.
Referral History - Completed
Referral History - Pending
Pending referrals are invitations sent to friends who have not yet responded or completed the required actions for the referral to be considered successful.
6

Understand the Referral Process

Customers can refer to the How It Works? section within the widget to get a clear understanding of the steps involved in the referral process and the conditions needed for rewards to be granted.
How It Works - Part 1
How It Works - Part 2

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Guest Experience: Referred Friends

When referred, guests immediately receive a notification containing a coupon or voucher applicable to their first purchase, encouraging them to engage right away.
In addition to the instant widget notification, referred friends also receive an email with the reward coupon, ensuring they can easily retrieve and use their reward.
If a coupon is valid only for specific categories or collections, the guest is informed within the notification. This helps avoid confusion and ensures clarity when redeeming the coupon.

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Important Notes

  • Customers must access the referral tab through the Gameball widget in order to view and share their referral links.
  • Rewards are only granted once the referred friend completes the required conditions defined in your referral program settings.

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Common Questions

Yes, referral progress and history are visible in the same widget section.
Through an instant widget notification and a confirmation email with the reward.

Launching Referral Program

Set up and configure your referral program on the Gameball dashboard.

Launch and Configure Your Earn Pointing System

Configure how customers earn points for their purchases.