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Gameball allows you to display the customer widget in different languages based on the active language of your platform. Currently, Gameball supports the following languages:

Arabic

ar

Danish

da-DK

Dutch

nl

English

en

French

fr

German

de

Hungarian

hu

Italian

it

Polish

pl

Portuguese

pt

Spanish

es

Swedish

sv

Taiwanese Mandarin

zh-TW

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How to Choose the Default Language

1

Log in to the Gameball Dashboard

Log in to the Gameball dashboard.
2

Navigate to Widget General Settings

From the side menu, go to Widget, then select the General tab.
3

Set Your Default Language

Navigate to the Languages section and choose your Default Language from the available options.
Default language selection in widget settings
Your account must have a default language. The data under this default language will be displayed to your customers whenever any additional active language has missing data. However, you can still add and activate more than one language on your account.

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How to Add an Extra Language

1

Open the Add Language Dialog

Click on Add Language next to “Additional Languages.”
2

Choose and Add the Language

Choose the second language and click Add.
Adding additional language to widget
3

Save Changes

Make sure to click Save to apply your changes.

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What Happens After Adding an Additional Language?

Once you add a new supported language to your Gameball account in addition to the default one, all fields across the system that are shown to your customers through the widget will display an additional input field for the newly added language. See the example below for how the level name field appears when two languages are active (left) versus when only one language is active (right):
Language fields comparison with multiple languages

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What Fields Will Be Affected Once You Add a New Language?

Once you add a new supported language to your Gameball account in addition to the default one, the following fields will require corresponding data in the newly added language:
  • Score name, if you are using Score as the leveling-up method
  • Points name
  • Level name
  • Challenge name and description
  • Guest view intro and button text
  • Referral tab title and description
  • Message title, body, and button text
  • All system notifications
In case you are adding a new language after finishing the experience design and configurations, you will need to update all the above fields one by one to add the corresponding data for every field.

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What’s Next?

Customize Widget to Match Your Brand

Adjust colors, fonts, icons, and identity to align the widget with your platform’s look and feel.

Customize Tabs Visibility and Order

Control which tabs appear in your widget and in what order they are displayed.

Guest Profile Configuration for Web

Configure the guest experience, including images, sign-up URLs, and login redirects.

Customize the Widget Launcher

Control the shape, position, icon, and visibility of your loyalty launcher button.