Through Gameball, you can control sending real-time transaction notifications to your customers for all programs. You can notify your customers of different events such as new sign-ups, cashback rewards, successful referrals, reaching a new tier, etc. There are three forms of notifications you can set up:
In-App Notification
Deliver instant pop-up notifications inside your app or website when customers earn or interact with rewards.
Email Notification
Send personalized emails to customers celebrating their achievements and driving them back to your platform.
SMS Notification
Send text message alerts directly to customers’ phones. Contact Sales for activation.
How Notifications Appear to Customers
- Web
- Mobile
What Events Can You Send Real-Time Notifications For?
Sign-ups
Sign-ups
Send a welcome notification when a new customer signs up for your loyalty program.
Cashback
Cashback
Notify customers when cashback rewards are granted or when a cashback transaction is canceled.
Referral
Referral
Inform customers when a referral is completed successfully or when they receive a reward for referring a friend.
Adding and Deducting Points
Adding and Deducting Points
Alert customers after you have manually added or deducted points from their account.
Reward Campaigns
Reward Campaigns
Notify customers when they unlock or complete a requirement for a badge or reward, or motivate them to finish mid-way through a campaign.
Tiers
Tiers
Congratulate customers when they move up from one tier to another.
Rewards
Rewards
Inform customers about transactional events such as redeeming points, points refund, points expiry, or coupon expiry.
Related Articles
Send Real-Time Notifications for Tiers
Notify customers when they reach a new tier in your loyalty program.
Send Real-Time Notifications for Reward Campaigns
Keep customers engaged by notifying them of reward campaign progress and achievements.
Send Real-Time Notifications for Referrals
Inform customers when their referral is successful and when they earn a referral reward.
Send Real-Time Notifications for Cashback
Notify customers of cashback rewards earned or canceled for their transactions.
Send Real-Time Notifications for Points Redemption
Alert customers when they redeem, refund, or have expiring points or coupons.
Sending Achievement Emails
Send customers emails celebrating their achievements and driving them back to your platform.