Global Notification Settings
Create a notification through the Global Real-time Notification section on the dashboard, applying to all reward campaigns.
Per-Campaign Notification
Create a different notification for each reward campaign via the internal reward campaign settings.
Method 1: Global Notification Settings
Navigate to Reward Campaign Notifications
In the Gameball Admin Dashboard, from the left bar, click Notifications. Choose between In-App, Emails, & SMS. Scroll to Reward Campaigns and select between Unlocked, Motivate Customers, and Achieved.
Write the Notification Message
Construct a heading and a body for the notification. In case you are creating an email notification, write a clear subject line and body. Learn how to write an email notification.
Configure the Notification Script
Add your message script for each reward campaign notification type:
Unlocked Message
Unlocked Message
Send real-time notifications when a customer has a new reward unlocked. This way they notice that there is a possibility to enroll in a new campaign and win a reward when completed.
Motivate Customers Message
Motivate Customers Message
Make sure your customers keep going and are proceeding with the required steps to complete the reward requirements and achieve their final goal by sending them a motivational message informing them that they are steps closer to winning.
Achieved Message
Achieved Message
Send a real-time notification when your customer completes all the requirements of the reward campaign. Inform them of their achievement, and the reward they have earned as a result.
Preview and Update Notification Icon
Before activating the notification, click Preview on the top right of the edit page to see what the notification will look like for customers.
Method 2: Creating a Notification Only for a Specific Reward Campaign
In the reward campaign creation process in the Gameball Admin Dashboard, you can add a custom script to be sent for that specific reward campaign only, bypassing the global settings. To create a reward campaign from scratch, follow the steps in this article. While creating a new reward campaign, you will come across the Notifications section. Choose if you want to edit an In-app Notification, an Email Notification, or both by clicking on Edit.
| Option | Behavior |
|---|---|
| Global Settings | Follows the reward campaign notification created and activated through the main notification section. |
| On | Allows you to create your own message by writing a different Head and Body for the notification. |
| Off | Your customer will not receive a notification upon achieving this reward campaign. |
Script Variables for Reward Campaigns Notifications
To send more personalized, relevant, and clear notifications, add variables in between your messages by clicking the + icon.
- Customer Variables: First Name, Display Name, Customer’s Email, Referral Link, Mobile Referral Link, Points Earned, Tier-up Progress, Points, Points Before, Level Up total progress.
- Reward Campaign Variables: Equivalent value of total points, Equivalent value of earned points, Currency, Points Name, Reward Campaign Name, Referral Link, Mobile Referral Link, Coupon Code, Coupon Value, Reward Campaign Reward.
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