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When a new customer signs up for your loyalty program, ensure that they receive a warm welcome to get them started on the journey you have set for them.

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How to Create Real-Time Notifications for New Signups

1

Navigate to Welcome Notifications

In the Gameball Admin Dashboard, from the left bar, click Notifications. Choose between In-App, Emails, & SMS. Scroll to Welcome and select New Signup.
Welcome navigation
2

Write the Notification Message

Construct a heading and a body for the notification. In case you are creating an email notification, write a clear subject line and body. Learn how to write an email notification.
3

Configure the New Signup Script

Send real-time notifications for every new signup that takes place. Welcome your new customers and inform them of any details they should know at this stage.
4

Add Script Variables

To send more personalized, relevant, and clearer notifications, add variables in between your messages by clicking the + icon.
Script variables
You can use variables in the scripts like the ones below:
  • Customer Variables: First Name, Last Name, Display Name, Customer’s Email, Referral Link, Mobile Referral Link.
  • Variables: Currency, Points Name.
5

Preview and Update Notification Icon

Before activating the notification, click Preview on the top right of the edit page to see what the notification will look like for customers.
Preview notification
You can edit the notification icon by choosing Upload Icon, then click Upload Icon.
Upload icon dialog
Notification icon preview
Click Update from the bottom right.
6

Activate the Notification

Enable or disable the notification through the Active Toggle.
Active toggle
Do not forget to click on “Save” before you exit.

Send Real-Time Notifications for Tiers

Notify customers when they level up to a new tier in your loyalty program.

Send Real-Time Notifications for Reward Campaigns

Keep customers informed of reward campaign unlocks, progress, and achievements.

Send Real-Time Notifications for Referrals

Alert customers when a referral is successful or when a referral reward is earned.

Send Real-Time Notifications for Transactional Rewards

Notify customers about points redemption, refunds, and expiry events.

Sending Customers Emails Celebrating Achievements

Send achievement emails to drive customers back to your platform.