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PlatformPlan
ShopifyStarter, Pro, Guru
SallaStarter, Pro, Guru
Non-PlatformAll Plans
Use the Buy X and Get Y campaign to reward customers for purchasing high-priority products while encouraging them to return and shop again. By offering a valuable reward in the next order, you not only boost sales of key items but also drive repeat purchases and build stronger customer loyalty.
Buy X Get Y campaign widget

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How to Set Up

1

Open Gameball

Log in to your Gameball Admin Dashboard.
2

Add a New Reward Campaign

Click Add Reward Campaign.
3

Select the Template

Select the Buy X and Get Y template.
4

Edit the Campaign Setup

Configure your campaign’s audience, rewards, and other settings.
5

Set Live

Click Set Live to activate your campaign.

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Campaign Trigger

The campaign trigger is configured as follows:
  1. Action: Place Order
  2. Times: 1 (Number of orders required with this condition)
  3. Rule: Add the Product ID to the trigger to specify which product you ask them to purchase.
Buy X Get Y trigger setup
Reward:
  • The customer gets Y product as a coupon.
  • The reward value can be adjusted from the campaign.
Buy X Get Y reward setup
This template uses the standard reward campaign setup. See the Generic Setup Guide for details.

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How It Works for Customers

1

Customer Places an Order

A customer places an order that includes the configured product/s.
2

Reward is Triggered

Gameball automatically triggers the reward as a coupon used on the next order.
3

Reward Notification

The customer is notified via the widget or email, depending on your configuration. Learn more

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Important Notes

Reward applies to next orderWhile this is a Buy X Get Y campaign, the Y item is delivered as a coupon that the customer can redeem in their next order.

Set Up a Reward Campaign

Learn the full setup process for creating and launching reward campaigns.

Reward Types in Gameball

Explore the different reward types available in Gameball campaigns.

Notification After Earning a Reward

Configure how customers are notified when they earn a reward.