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Rewarding customers for placing their first order is a great way to drive conversions and turn new signups into paying customers. This campaign is perfect for encouraging first-time purchases and strengthening early-stage customer relationships.
First order campaign widget

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How to Set Up

1

Open Gameball

Log in to your Gameball Admin Dashboard.
2

Add a New Reward Campaign

Click Add Reward Campaign.
3

Select the Template

Select the First Order Template.
4

Edit the Campaign Setup

Configure your campaign’s audience, rewards, and other settings.
5

Set Live

Click Set Live to activate your campaign.

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Campaign Trigger

The campaign trigger fires when the customer places their first order on your platform:
  • Action: Place Order
  • Times: 1
First order trigger setup
This template uses the standard reward campaign setup. See the Generic Setup Guide for details.

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How It Works for Customers

1

Customer Places an Order

A customer places a new order after the campaign is activated.
2

Reward is Triggered

Gameball automatically triggers the reward.
3

Customer Receives the Reward

The customer receives the reward immediately (points, discount, badge — based on your setup).
4

Reward Notification

The customer is notified via the widget or email, depending on your configuration. Learn more

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Important Notes

New Orders OnlyOnly customers who place a new order after the campaign is activated will be rewarded.
No Retro RewardingOrders placed before the campaign is activated will not be counted. The customer must place a new order after activation to receive the reward.

Set Up a Reward Campaign

Learn the full setup process for creating and launching reward campaigns.

Reward Types in Gameball

Explore the different reward types available in Gameball campaigns.

Notification After Earning a Reward

Configure how customers are notified when they earn a reward.