| Platform | Plan |
|---|---|
| Shopify | All Plans |
| Salla | Not Available |
| Non-Platform | Not Available |
Intro
Shopify Flow is a powerful automation tool that lets you seamlessly connect Gameball Loyalty with other Shopify apps. Use it to build custom workflows and enhance your loyalty program in multiple ways. Use Cases: Use Shopify Flow templates to reward customers on Gameball based on actions from other apps — for example, filling a survey on Okendo. A Shopify Flow workflow consists of three main parts: Triggers, Conditions, and Actions. Learn more in the full guide.
Creation Experience
How to Set Up On Gameball- Open Gameball
- Click Add Reward Campaign
- Choose the “Fill a Survey” template tagged with Shopify Flow.
- Edit the campaign’s setup
- Click Set Live
- After creating your campaign, copy the Campaign ID.
- From your Shopify admin, go to Apps > Shopify Flow and click Create Workflow.
- Choose “Okendo Survey Response Created” as the trigger (or another relevant app trigger).
- Add the customer email if the trigger doesn’t pass the customer identifier automatically. See the important notes below for more details.
- Add the “Reward a Campaign” action and paste the Campaign ID you copied from the campaign details page.
- Save the workflow to activate it.
End User Experience
How it works- Customer fills a survey (e.g., via Okendo).
- Shopify Flow triggers the workflow based on the survey response.
- Gameball rewards the customer with the reward set in the “Fill a Survey” campaign.
- The customer is notified via the widget or email, depending on your configuration when they earned a reward. Learn more.
Important Notes
Skip Email FieldWhen setting up Gameball as an action in Shopify Flow, you may not need to fill in the email field if the trigger app already passes the customer identifier automatically. In this case, the identifier will appear just above the email field.
