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PlatformPlan
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SallaAll Plans
Non-PlatformAll Plans

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Intro

Rewarding customers for placing their first order is a great way to drive conversions and turn new signups into paying customers. This campaign is perfect for encouraging first-time purchases and strengthening early-stage customer relationships.
First order campaign widget

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Creation Experience

How to Set Up
  1. Open Gameball
  2. Click Add Reward Campaign
  3. Select First Order Template
  4. Edit the campaign’s setup
  5. Click Set Live
Trigger
  • The customer places their first order on your platform
  • Action: Place Order
  • Times: 1
First order trigger setup
More Setup This template uses the standard reward campaign setup. See the Generic Setup Guide for details.

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End User Experience

How it works
  1. A customer places a new order after the campaign is activated.
  2. Gameball automatically triggers the reward.
  3. The customer receives the reward immediately (points, discount, badge — based on your setup).
  4. The customer is notified via the widget or email, depending on your configuration. Learn more

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Important Notes

New Orders OnlyOnly customers who place a new order after the campaign is activated will be rewarded.
No Retro RewardingOrders placed before the campaign is activated will not be counted. The customer must place a new order after activation to receive the reward.

Set up a reward campaign

Reward types in Gameball

Notification after earning a reward