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Publishing the Gameball experience and widget on your platform is effortless. Once you finish designing and configuring the experience, follow the steps below.

Publishing Your Gameball Experience

1

Open Your Gameball Admin Dashboard

Log in to your Gameball Admin Dashboard.
2

Toggle to Publish

At the upper section of any page on the dashboard, publish Gameball by switching the toggle as shown in the screenshot below.
Publish Toggle

What Happens When You Deactivate the Program?

When you disable Gameball by switching off the toggle, the following applies:
EffectDescription
Program visibilityYour loyalty program will not be visible to your customers
Reward earningYour customers will not earn rewards
NotificationsYour customers will not receive any messages, notifications, or emails
Customer actionsYour customers’ actions will still be added to Gameball
Existing couponsYour customers will be able to use coupons they had already claimed before disabling the program
Once you toggle to unpublish, your customers will no longer find the Gameball widget on your platform. Any actions like purchases done by your customers during the time Gameball is inactive will still reflect on Gameball; however, your customers will not be rewarded for their activity.
Unpublish Confirmation
When the Gameball program is switched to unpublished, any customer event will still reflect on their profile on the dashboard; however, they will appear dimmed as these actions will have no consequence.
Once you switch it back on, the widget will appear again on your platform, and your customers will start getting rewarded again.
  • Gameball will still be receiving any actions when the toggle is deactivated. However, no changes will take place as a result of these customer actions.
  • Publishing Gameball means that your customers will be able to see the Gameball widget (if the widget is not hidden), and they will start getting rewards based on the designed loyalty experience.
A disclaimer should guide you to understand whether the customers can see the widget or not:
Widget Visibility Disclaimer
Read more on controlling your loyalty program’s visibility.