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Plan Availability

PlatformPlan
AllUpon Request (Contact Support)
Gameball allows you to upload and manage third-party coupon codes efficiently through the dashboard. This feature helps you deliver coupon codes to customers automatically and track their redemption without manual work.

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Prerequisites

Ensure you have the necessary permission levels to access this feature. Only users with the roles of Workspace Owner, Admin, or Merchant/Branch Manager can manage third-party coupons.

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Step-by-Step Instructions

1

Create a New Coupon Group

Go to your Gameball dashboard and click Settings, then navigate to the Admin Settings section.
Admin Settings
Under the Coupons section, click on 3rd Party Coupons.
Third Party Coupons
To add a new coupon group, click Add New Group.
Add New Group
Enter the following details and then click Save:
  • Name
  • Group URL
  • Title
  • Description
  • Upload Image under Group Icon
Group Details
2

Upload a CSV File of Coupons

Once the coupon group is created, you can upload a CSV file that includes third-party coupon codes. Next to the new coupon group created, click Upload CSV.
Upload CSV
The CSV file must include the following columns:
ColumnRequired
Coupon CodeRequired
Start DateOptional
Expiry DateOptional
Expiry WindowOptional
CappingOptional
Minimum Order ValueOptional
Combine with Product DiscountsOptional
Combine with Order DiscountsOptional
Combine with Shipping DiscountsOptional
The system will validate your file for any missing or duplicate codes. You will receive an email notification confirming whether the upload was successful or not.
3

Manage Coupon Inventory

Go to the Coupon Inventory tab to view all uploaded third-party coupons. The table displays each coupon along with its status:
StatusMeaning
AvailableThe coupon has not yet been claimed by any customer
UsedThe coupon has already been redeemed
4

Track Coupon Redemption

Gameball automatically marks a coupon as Used once it is claimed by a customer. You can track redemption statuses directly from the dashboard.

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Common Questions

The system will reject duplicates during validation and notify you via email.
No, once a coupon is used, it cannot be reassigned or reused.
Ensure your CSV file is correctly formatted to avoid upload issues. Only users with the appropriate permission levels can manage coupons.

Request Coupon Creation from Your Couponing Engine

Configure Gameball to request coupons from your custom couponing engine.